Archive for the 'Research' Category

Research Update: Pt Engagement, Handoffs, Satisfaction

Sunday, April 21st, 2013

As usual, we update research related to RROHC  concepts and  patient safety news on our RROHC calls.  On 4/22 we will  discuss some tweeted information and other pertinent research (follow us at @Rhansten): Patient engagement and knowledge:  A study in February 2013 of Health Affairs found that patients that were more engaged, more knowledgeable, “skilled and confident” about management […]

Shift Report, Readmissions, Charge RN Education

Tuesday, March 26th, 2013

We have had a spam attack over the last week, and lost several months of blog entries in the process. If there is information you would like to obtain the links or citations for some of the research articles we have been been discussing, please let us know by emailing us ( or OR […]

Research related to RROHC: Google, Empathy, Relational Coordination

Friday, September 28th, 2012

During our Professional Practice Specialist course telephone conferences, I normally begin with discussing research that’s pertinent to the participants and that applies to Relationship & Results Oriented Healthcare. In the conference this week, we discussed three studies that apply to the largely nurse leader/manager/director cohort. 1) Applying Google’s “virtuous cycle” of “attraction, community, engagement, and […]

Patient Safety, Satisfaction, and Quality of Care in Europe and US

Monday, April 16th, 2012

Twelve countries in Europe and the US are featured in this open access British Medical Journal study by Aiken, Sermous, Van de Heede et al.,  (BMJ 2012;344:e1717 doi: 10.1136/bmj.e1717 (Published 20 March 2012), in which improved work environments and reduced ratios of patients to nurses were related to increased care quality and patient and nurse satisfaction. […]

Delivering World Class Care

Wednesday, February 8th, 2012

A new article by Ruth Hansten has been posted online by Washington Healthcare News today (2/8/2102).  Ruth’s  article discusses how leaders in 2012, amidst the turblence of our current environment, can renew their focus on the basics so that basic nursing care omissions are not creating further HACs (hospital acquired conditions) or safety concerns for […]