Celebrations of Success!

“We are so pleased to celebrate the successes of TWO RROHCing organizations,  Marion General and Harrison Medical CenterMarion General was awarded one of Solucient’s Top 100 Hospitals.  Below is an excerpt from the Press Release. Congratulations to Marion General and Harrison Medical Center! We know you have worked diligently, with purpose, and with joy, to come to this success! We know your patients and your families appreciate their results as well as the relationships you have established with them as members of their teams!“Marion General Hospital is among those hospitals recognized for having the highest rates of improved patient outcomes and financial performance over a five-year period.

The recently released Solucient 100 Top Hospitals®: Performance Improvement Leaders, 3rd Edition study recognizes U.S. hospitals and their leadership teams that made the greatest progress in improving hospital-wide performance over five years (2000-2004).

Awards were given in five categories, based on hospital size and teaching status. Marion General was one of 20 hospitals recognized in the Medium Community Hospital category, which is comprised of hospitals with 100-249 beds.  The study is also published in the May issue of Modern Healthcare.

The study looked at all U.S. hospitals licensed to treat Medicare patients. Nine performance measures were examined at each hospital: risk-adjusted mortality and complications, average length of stay, expenses, profitability, cash-to-debt ratio, growth in patient volume, tangible assets and risk-adjusted patient safety index. The study used publicly available Medicare cost reports, MedPAR data, and Center for Medicare and Medicaid Services (CMS) outpatient data from 2000 to 2004. 

 Ron Bachman, CEO, indicated that Marion General Hospital’s overall performance has improved steadily since 2000. Like other OhioHealth facilities, Marion General uses a balanced scorecard to measure hospital-wide performance. The balanced scorecard measures hospital-wide performance in four quadrants: clinical quality, patient satisfaction, quality of worklife and financial performance. Highlights of Marion General’s balanced scorecard include:

—   Clinical quality and patient safety indicator performance that leads the OhioHealth system
—  Patient satisfaction results that place Marion General in the top 8 to 12 percent nationwide for inpatient and emergency department patient satisfaction
—  Best overall employee opinion survey results among OhioHealth hospitals for the past two years
—  Strongest operating margin results since the consolidation of Marion General and the former MedCenter Hospital.

 The Solucient recognition is the second time Marion General has been honored for exemplary hospital-wide performance.  In 2005, OhioHealth presented its President’s Award to Marion General, recognizing it as the best performing hospital in the OhioHealth system for the fiscal year ending June 2004.”

Harrison Medical Center recently received their Gallup Employee Satisfaction results exceeded their goals for engagement levels of employees.  This Gallup improvement parallels the improvements in Press Ganey patient satisfaction results.   Kudos to Harrison! You guys are really RROHCing! 

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